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Goodwill Donor Privacy Policy


Goodwill Industries of Metropolitan Chicago. and its affiliates (“Goodwill”) are committed to respecting the privacy of their donors. Goodwill has developed this Policy on Use of Personal Information of Donors to assure donors that their personal information will not be sold or rented to, or exchanged with, any third party.

Awareness.  Goodwill provides this Policy on Use of Personal Information of Donors to make donors aware of its privacy policy, and to inform donors of the way their information is used. Goodwill also provides donors with the opportunity to remove their names from its mailing lists, if they choose.

Information Collected.  These are the types of personal information that Goodwill collects and maintains:

  • Contact information: name, complete address, phone number, email address;
  • Gift amount, date, and any gift restrictions requested by the donor
  • Requests to receive event invitations, newsletters, and other periodic updates

How Information Is Used.  Goodwill uses this information to understand donors' needs, to provide better service, and to offer alternative methods for donors to express their support for the mission of Goodwill. Specifically, Goodwill uses information to help donors complete their transactions, to communicate with donors, to update donors on events and achievements by Goodwill, to provide information on volunteer opportunities, and to contact donors periodically to determine their interest in providing additional support for Goodwill. 

No Sale, Rent or Exchange of Personal Information.  Goodwill does not sell, rent or exchange donors' personal information. Goodwill uses donors' personal information for its internal purposes only, to advance the charitable mission and activities of Goodwill.

Publication of Names.  On occasion, Goodwill lists the names of its donors in its annual report or other publications. Donors may contact Goodwill to request that they not be included in such lists.

Removing Donors' Names from Goodwill's Mailing List.  It is Goodwill's desire not to send unwanted mail to its donors. Donors may contact Goodwill if they wish to be removed from its mailing list.

Contacting Goodwill.  Donors who have comments or questions about Goodwill's Policy on Use of Personal Information of Donors may send Goodwill an email at, or call Catherine M. Girard, Vice President of Development and Community Services at (773) 627-5785.